Kingdom Society Apparel Delivery /Shipping Information

How long does shipping take?

All Kingdom Society Apparel packages are shipped from Dallas, TX.  A few of our clothing store orders from China will take longer to ship.

Typical shipping windows are:

Standard shipping: 7-14 business days*

International shipping: 7-40 business days*

China: 15-30 business days*

*P.S. This doesn’t include the normal 24-72 hours of warehouse processing time.

Heads up: Your package status may not update for 2 or 3 days at a time via the tracking link we sent you. So don’t worry—it’s totally normal for your package tracking to stay the same for a few days. Also, packages only go out for shipping Monday through Friday.

How much does shipping cost?

Standard shipping on all orders shipping within the U.S. is $1.50-10 depending on weight, but we do offer free shipping on all U.S. orders over $60.00.

International shipping from our is $14-30 USD depending on weight, with free shipping on orders over $80!

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Can I use multiple coupon codes

Unfortunately, only one coupon code may be used per order at this time

If I forgot to add a coupon code

No big deal! Just submit a request to add a coupon code here: Fill out the Contact US page form on www.kingdomsocietyapparel.com  Make sure to include your order number, ship-to name, the email address used to place the order and the coupon code you want to apply.

Heads up: If it’s been more than 24 hours since you placed the order, we won’t be able to add a coupon code to your purchase. To avoid missing a coupon code sign up for our Reward program.

What should I do if my item has been damaged or broken?

No worries! All of our apparel & novelty items have a 30-day warranty, which means we’ll replace the damaged item within 30 days from the time of purchase. To get a replacement, go to the CONTACT US page on www.kingdomsocietyapparel.com and go through the return/exchange process.

Three exceptions:

1. We can only issue a replacement if you provide a photo of the damaged item.
2. If an item has been altered in any way, we can’t replace the item.
3. We’re unable to replace lost or stolen items.

Local Delivery Policy

We offer a dedicated local delivery service to ensure a seamless and efficient experience. Please read our local delivery policy carefully:

Eligible Locations:
Our local delivery service is available within a [specify area or radius, e.g., 20-mile radius] of our store location. To check if your address is eligible for local delivery, please enter your address during the checkout process. If your address falls within the eligible area, the local delivery option will be displayed.

Delivery Time frame:
We strive to provide prompt local deliveries to our valued customers. Once your order is placed and payment is successfully processed, our team will prepare your order for delivery. Local deliveries are typically scheduled within [specify timeframe, e.g., 1-2 business days]. Please note that during peak seasons or high-demand periods, delivery times may be subject to slight variations.

Delivery Fee:
A nominal delivery fee may be applicable for local deliveries. The exact fee will be displayed during the checkout process based on your location within the eligible area. We aim to offer competitive and reasonable delivery fees to ensure a cost-effective option for our local customers.

Delivery Notifications:
Upon scheduling your local delivery, you will receive a notification to confirm the delivery date and timeframe. Additionally, you may receive notifications or updates regarding the status of your delivery to keep you informed.

Delivery Requirements:
To ensure a successful local delivery, please ensure that the provided delivery address is accurate and complete. It is essential to provide any specific instructions or details that may assist our delivery personnel in locating your address or accessing your premises, if applicable.

Contactless Delivery:
In line with current health and safety guidelines, our local deliveries are conducted with contactless protocols. Our delivery personnel will leave your package at the designated delivery location or doorstep, and no direct contact or signature will be required.

Failed Deliveries:
In the event that a local delivery attempt is unsuccessful due to an incorrect or incomplete address, unavailability at the delivery location, or any other circumstances beyond our control, our customer support team will reach out to you to reschedule the delivery or discuss alternative arrangements.

Customer Support:
If you have any questions or need further assistance regarding our local delivery policy or specific delivery inquiries, please don't hesitate to contact our customer support team. We are here to provide dedicated support and ensure your local delivery experience with Kingdom Society Apparel is exceptional.

We appreciate your support as a local customer, and we are committed to providing efficient and reliable local deliveries to serve your needs.

Thank you for choosing Kingdom Society Apparel!

The Kingdom Society Apparel Team

Delivery Area Map

 

Checkout issues

Having technical issues checking out? From our experience, checkout issues are typically related to the web browser being used. So if you’re having some technical difficulties, the first step is to upgrade to the latest version of one of the following browsers:

• Google Chrome
• Mozilla Firefox
• Apple Safari

Note: We do not recommend using Internet Explorer at this time, as it tends to clash with the HTML5 and JavaScript behaviors used by our site.

If you’re still having issues after using a different browser and upgrading to the latest version, try a few of these steps:

1. Access our site using your browser’s safe mode.
2. Clear your browser’s cache and cookies.
3. Disable any add-ons or extensions that might be running.
4. Ensure Java has been updated to the latest version